Troubleshooting

If you have a problem starting Aseprite (e.g. it starts and closes inmediately), you can try:

  1. Reset your preferences
  2. Use the debug option, this generates a Aseprite-v1.2-DebugOutput.txt file
  3. Windows only: Check if the last line of the generated Aseprite-v1.2-DebugOutput.txt file says: PEN: Wintab library loaded. If that is the case, try disabling Wintab.
  4. In other case, contact us at support@aseprite.org with the Aseprite-v1.2-DebugOutput.txt file.

You might also try to find your problem on:


SEE ALSO

Reset Preferences | Debug