Files & Customization
If you have a problem starting Aseprite (e.g. it starts and closes inmediately), you can try:
- Reset your preferences
- Use the debug option, this generates a
- Windows only: Check if the last line of the generated
PEN: Wintab library loaded. If that is the case, try disabling Wintab.
- In other case, contact us at
email@example.com with the
You might also try to find your problem on:
In case of crash, you might be able to recover some sprites.
In case your tablet doesn't work, please check the tablet page.
Aseprite uses an asynchronous rendering on macOS (CALayer's drawsAsynchronously). Since Aseprite v1.2.20 you can disable this in case that you have some problems e.g. black rectangles in the screen (anyway the performance will drop significantly if you are using a color profile like Display P3).
To disable this:
- Close Aseprite
aseprite.inifile in the preferences folder
[general]section and add this option
osx_async_view = false
[general] osx_async_view = false
- Save the file and start Aseprite