Customer Support
Didn't receive your key? Want to re-download and update Aseprite?
If you have just purchased Aseprite and didn't receive your key, you can:
- Use the Humble Bundle order resender or download Aseprite from your Humble Bundle library (if you have associated your purchase with your Humble Bundle account)
- Use the itch.io Order Recovery or download Aseprite from your itch.io account
- Or if you've used Gumroad, you can download Aseprite from your Gumroad library or ask for a Steam key
Contact us
You can contact us at support@aseprite.org
We speak English and Spanish, from Monday to Friday from 9am to 5pm (UTC-3 time zone).
Hablamos inglés y español, de lunes a viernes de 9am a 5pm (huso horario UTC-3).